Business Ethics' prepares the reader for applying an ethical decision-making model, not only on an ethics course but throughout the discipline. This model teaches ethical skills, vocabulary and tools to apply in everyday business decisions.
Inspired meetings are the lifeblood of a strong, innovative organization. The Big Book of Meeting Games provides meeting leaders with challenging and entertaining activities that improve group dynamics, emphasize meeting objectives, and create an atmosphere conductive to both creativity and getting things done.
These easy-to-use games take just 15-30 minutes and include reproducible handouts and worksheets. You can use them either to enliven traditional customer service training programs or to add a training component to a regular staff meeting. Customer service training games will help your frontline service workers keep a positive attitude at all times; speak and communicate clearly, both on the tel…
Since 2007, entrepreneur and philanthropist Vikas Shah, MBE, has been on a mission to interview the people shaping our century. Including conversations with world leaders, Nobel prizewinners, business leaders, artists, and Olympians, he quizzes the minds that matter on the big questions that concern us all. We often talk of war and conflict, the economy, culture, technology, and revolutions as …
"The workplace is a magnet for clutter and mess. Who hasn't felt drained by wasteful meetings, disorganized papers, endless emails, and unnecessary tasks? These are the modern-day hazards of our jobs, and they can slowly drain the joy from work, limit our chances of career progress, and undermine our well-being. Here, Marie Kondo and Scott Sonenshein offer stories, studies, and strategies to he…