This text is for undergraduate business communication courses. Learn business communication skills by example. Students need to have excellent, effective, and practical business communication skills in order to succeed in today's business world. This book delivers an abundance of the most realistic model documents and tools, helping students learn business communication skills by example. Techn…
What exactly is business-appropriate attire? When is it correct to send a thank you note via email? When is it considered uncivil to use the cell phone? You'll get the answers to these and other questions in this book. A practical business survival guide for executives, managers, salespeople, customer service teams - anyone involved in day-to-day business operations - Business Etiquette will he…
Inspired meetings are the lifeblood of a strong, innovative organization. The Big Book of Meeting Games provides meeting leaders with challenging and entertaining activities that improve group dynamics, emphasize meeting objectives, and create an atmosphere conductive to both creativity and getting things done.